Last updated: 12 October 2026
Welcome to Layam – Harmony Retreat. These Terms & Conditions govern your use of our website and your enquiries, reservations, and participation in services offered by Layam Ayurvedic Wellness Centre.
By accessing our website or requesting our services, you agree to these terms to the extent applicable to your interaction with us. Please read them carefully.
Layam Ayurvedic Wellness Centre operates at:
Eco Garden Resort, IV/290, Painkulam, near Kerala Kalamandalam, Vallathol Nagar, Cheruthuruthy, Kerala 679531, India.
Website: [Insert website URL]
Email:resveration@cegpepco.com
Phone/WhatsApp:+91 62826 13400
In these terms, “Layam”, “we”, “our”, and “us” refer to the retreat and its relevant operating entity.
You agree to use this website lawfully and responsibly. You must not:
Use the website for fraudulent, unlawful, or harmful purposes.
Attempt to gain unauthorised access to the website, its systems, or data.
Interfere with website security or functionality.
Submit false, misleading, or unauthorised information.
Copy or reproduce website content for commercial use without permission.
We may restrict access where reasonably necessary to protect the website, our business, or other users.
Layam provides information about Ayurvedic wellness programmes, therapies, consultations, lifestyle practices, and retreat experiences.
Website descriptions are intended to help visitors understand our services. The actual programme, therapies, accommodation arrangements, inclusions, and schedule may vary according to availability, individual assessment, and the details confirmed with you.
We reserve the right to correct errors, update descriptions, and modify services where reasonably necessary.
Submitting an enquiry or booking request through our website, email, telephone, or WhatsApp does not automatically guarantee a reservation.
A reservation will be considered confirmed only after Layam communicates confirmation and any required booking conditions have been satisfied.
You are responsible for providing accurate information, including your contact details, preferred dates, number of guests, and any information reasonably required to arrange your stay.
Please review your confirmation carefully and notify us promptly if any details are incorrect.
Programme prices, accommodation charges, inclusions, taxes, and other applicable fees will be communicated through our official booking channels or in your booking confirmation.
Unless expressly stated otherwise:
Prices and availability may change before a booking is confirmed.
Any required deposit or advance payment must be made according to the terms communicated to you.
Payment deadlines and accepted payment methods will be specified during booking.
Additional services or expenses not included in your confirmed package may incur extra charges.
No payment should be considered refundable or non-refundable unless the applicable policy or booking confirmation states so, subject to applicable law.
Cancellation, rescheduling, deposit, and refund conditions will be communicated before your reservation is finalised.
Before making a payment, please request and review the applicable cancellation and refund policy, including any deadlines, administrative charges, non-refundable components, or exceptions.
If Layam needs to cancel or materially change a confirmed reservation, we will communicate the available options in accordance with the confirmed booking terms and applicable law.
Nothing in this section excludes any consumer rights that cannot lawfully be excluded.
Ayurvedic treatments and wellness programmes may not be suitable for everyone. A consultation or assessment may be required before specific therapies are recommended or provided.
You agree to provide accurate and relevant information about your health, existing conditions, allergies, medications, and other matters that may affect your suitability for treatment.
Please inform the relevant healthcare professional of any changes to your health before or during your stay.
Layam may modify, postpone, or decline a treatment if a qualified practitioner considers it unsuitable or unsafe in your circumstances.
Our wellness programmes are intended to support wellbeing and are not a guarantee of a particular medical outcome.
Individual experiences and results vary. Information on this website is not a substitute for personalised medical advice, diagnosis, or treatment from a qualified healthcare professional.
Do not stop, change, or delay prescribed medication or medical treatment based solely on website content or general wellness information. Discuss such decisions with your treating healthcare professional.
If you experience a medical emergency, seek appropriate emergency medical assistance.
During your visit, you agree to:
Follow reasonable safety instructions and retreat guidelines.
Respect other guests, staff, practitioners, and the surrounding environment.
Provide accurate information needed for your stay and treatments.
Follow applicable accommodation and facility rules.
Avoid conduct that endangers others or damages property.
Inform staff of relevant health or safety concerns.
We may take reasonable steps, including modifying or discontinuing a service, if necessary to protect guest safety, staff safety, or the proper operation of the retreat, subject to applicable law and any confirmed booking terms.
Accommodation, transportation, and other arrangements may be provided by Eco Garden Resort or third-party service providers, depending on your booking.
Where another provider supplies a service under its own terms, those terms may also apply. We will communicate relevant arrangements where appropriate.
Nothing in these terms removes any responsibility that Layam or another provider has under applicable law.
Unless otherwise stated, the website’s text, photographs, graphics, logos, branding, design elements, and other content are owned by Layam or used with permission.
You may access and view website content for personal, non-commercial purposes. You must not reproduce, republish, distribute, modify, or commercially exploit website content without prior written permission, except where permitted by law.
We aim to keep our website accurate and available. However, we do not guarantee that every page, description, link, or feature will always be complete, current, uninterrupted, or error-free.
We may update, suspend, or discontinue website features for maintenance, security, operational, or other legitimate reasons.
To the extent permitted by applicable law, Layam will not be liable for losses arising solely from circumstances beyond its reasonable control, unauthorised use of the website, or reliance on general website information without obtaining appropriate individual advice.
Nothing in these terms excludes or limits liability for fraud, wilful misconduct, gross negligence where such limitation is prohibited, death or personal injury caused by negligence where liability cannot lawfully be excluded, or any other liability that cannot be excluded under applicable law.
Your use of the website is also governed by our Privacy Policy, which explains how personal information is collected, used, stored, and shared.
By submitting information through our website, you acknowledge that your information will be handled in accordance with the Privacy Policy and applicable law.
Layam will not be responsible for a delay or failure to perform an obligation to the extent caused by circumstances beyond its reasonable control, such as natural disasters, severe weather, government restrictions, public emergencies, or significant interruptions to essential services.
We will make reasonable efforts to communicate relevant disruptions and discuss appropriate arrangements, subject to applicable law and your confirmed booking terms.
We may revise these Terms & Conditions from time to time. Updates will be published on this page with a revised date.
Changes will not automatically override specific terms already agreed for a confirmed booking where doing so would be contrary to the booking agreement or applicable law.
These Terms & Conditions are governed by the laws of India, subject to applicable consumer protection and other mandatory legal requirements.
Any dispute will be addressed through good-faith communication where possible. Where a dispute cannot be resolved informally, it will be handled by the courts or other appropriate forums having jurisdiction under applicable law.
For questions about these Terms & Conditions, programme information, bookings, cancellations, or other services, contact:
Layam – Harmony Retreat
Address: Eco Garden Resort, IV/290, Painkulam, near Kerala Kalamandalam, Vallathol Nagar, Cheruthuruthy, Kerala 679531, India.
Email:resveration@cegpepco.com
Phone/WhatsApp:+91 62826 13400
Our Doors Are Open for Your Healing Journey
IV/290, Painkulam, near Kerala Kalamandalam, Vallathol Nagar, Cheruthuruthy, Kerala 679531, India
PEPCO Global Marketing and Management FZ-LLC
© 2026 PEPCO Group. Layam was formerly Nirvana Ayurveda Wellness Centre.
